West Vancouver » Recycle BC - Making a difference together.

RECYCLING CHANGES STARTING JULY 1, 2020

Recycle BC is responsible for the packaging and paper recycling service in the District of West Vancouver.

 

CUSTOMER SERVICE CONTACT INFORMATION

Waste Control Services
Phone: 778-589-3223
Email: recyclebcwvan@wastecontrolservices.com

You can also contact Recycle BC at info@recyclebc.ca or 778-588-9504

CURBSIDE RECYCLING MAP AND SCHEDULE

View your areas colour-coded map and corresponding schedule below. Your recycling day will remain the same as your garbage and green bin collection day.

CURBSIDE RECYCLING GUIDE

The Recycling Guide includes the recycling schedule, how to sort your recycling, accepted and not accepted items, and what packaging and paper items you can take to Recycle BC depots.

Click here to download the 2020-2021 recycling guide (effective July 1, 2020)

MATERIAL LIST

For more material specific sorting information, view our material list, search using the ‘What Can I Recycle’ tool at the top of this page, or download the Recycle BC app to search from your phone any time.

 

DOWNLOAD THE APP

Download the Recycle BC app to find out what can be recycled, check your schedule, sign up for reminders and service alerts, and find your nearest depot. Download it here or search ‘Recycle BC’ on Google Play or the App Store on your mobile device.

Multi-family Recycling

Click here to download the North Shore Multi-Family Recycling Guide

Your schedule may have changed. Multi-family recycling collection schedules were available the week of June 22. Use the Address Search on this page or the Recycle BC app to check your schedule. Materials you can recycle remain the same. Please contact Recycle BC with any questions at info@recyclebc.ca.

Please provide your building’s contact information (property management contact, building superintendent or custodian, appointed resident that oversees building services, or building strata contact) directly to Recycle BC, or our contractor, Waste Control Services, so we can communicate changes that may impact your recycling collection like:

  1. Collection schedule changes
  2. Pull-out service arrangements (where carts need to be moved more than 30m for collection to occur)
  3. Issues about your location

If Recycle BC is not able to efficiently communicate with you, this may affect your recycling collection service.

To provide contact information to Recycle BC, please complete the online contact form here.

Address Search

Use our address search tool to view your curbside or multi-family recycling collection schedule and nearest Recycle BC depots. You can also sign up for reminders and import your schedule into your online calendar.

RECYCLE BC DEPOT LOCATIONS,
CURBSIDE COLLECTION SCHEDULES AND REMINDERS

General FAQs

In 2018, the District of West Vancouver decided to transition responsibility for recycling collection services to Recycle BC for single family curbside residences and multi-family buildings.  The District of West Vancouver has participated in the Recycle BC program since May 2014 as a contracted collector.  Transitioning responsibility for recycling collection to Recycle BC directly allows the District of West Vancouver to allocate staff and resources to other programs.

Recycle BC is a non-profit organization responsible for residential packaging and printed paper recycling throughout British Columbia, servicing over 1.8 million households. Recycle BC works in partnership with more than 160 collection and post-collection partners, including local governments, First Nations, non-profits and private companies. Recycle BC ensures materials are collected from households and depots, sorted and responsibly recycled. The Recycle BC program is funded by over 1,200 businesses that include retailers, manufacturers and restaurants that supply packaging and printed paper to BC residents, shifting recycling costs away from homeowners.

Recycle BC already provides direct service in many areas of the province including the Cities of Vancouver, Pitt Meadows, Langley, Coquitlam, Revelstoke, Prince George and Quesnel; the Village of Anmore; the University Endowment Lands; and Regional Districts of North Okanagan, Central Kootenay and Kootenay Boundary.

Recycle BC awarded its curbside collection contract to Waste Control Services. Waste Control Services will provide weekly pick up of residential recycling for residents living in single family homes, as well as multi-family dwellings.

Yes. There are no changes to the materials that can be recycled. Set out the same materials you did before, using your blue box for hard plastic, metal and paper containers, grey box for glass bottles and jars, and yellow bag for newsprint, paper, and cardboard. For information on which materials are accepted go to RecycleBC.ca/Materials or refer to the recycling guide on this page.

There is no charge for basic weekly recycling collection service. The Recycle BC program is funded by the businesses that supply packaging and paper to BC residents, shifting recycling costs away from taxpayers.

Curbside Recycling FAQs

Recycle BC is not responsible for garbage and green waste. Your municipality manages garbage and green waste service. There is no change to your garbage and green waste service, and your recycling, garbage and green waste collection days will align.

For more information on garbage and green waste please visit the District of West Vancouver’s garbage and green bin website.

There is no change to your curbside recycling collection schedule, the boxes/bag you use or the materials you can set out for collection. There is new customer service contact information.

Set out your recycling by 7:30 am on collection day. Pick-up routes may have changed, so it is possible that the time of day your recycling is collected will change. Please set out your recycling before 7:30 am to ensure that it isn’t missed.

Yes, if you’ve signed up to receive reminders with the WestVanCollect app, or through the District of West Vancouver website, you will receive reminders.

If you currently don’t receive recycling collection reminders, but would like to, download the Recycle BC app on the App Store or Google Play or at RecycleBC.ca/App.

Materials that are depot-only (foam packaging, plastic bags and plastic overwrap, and other flexible plastic packaging) should continue to be excluded from curbside and multi-family recycling, and instead taken to a Recycle BC depot. Depots in your area include:

North Shore Bottle Depot
235 Donaghy Ave, North Vancouver
604-985-9348

North Vancouver Bottle & Return-It Depot
310 Brooksbank Ave, North Vancouver
604-924-3889

North Shore Recycling Transfer Station
30 Riverside Dr, North Vancouver
604-681-5600

London Drugs – Park Royal*
875 Park Royal North, West Vancouver
604-448-4844

London Drugs – North Vancouver*
2032 Lonsdale, North Vancouver
604-448-4805

*London Drugs accept plastic bags and overwrap, foam packaging, and other flexible plastic packaging only. Due to space limitations, a maximum of one grocery bag of each material is suggested per visit.

A full depot list can be found at RecycleBC.ca/Depots. For materials that are not packaging or paper, please check with www.rcbc.ca for recycling options.

You can contact Recycle BC’s collection contractor, Waste Control Services, to request a delivery of a replacement box or bag:

Waste Control Services
Phone: 778-589-3223
Email: recyclebcwvan@wastecontrolservices.com

You can also contact Recycle BC at info@recyclebc.ca or 778-588-9504.

  • Download the Recycle BC app via the App Store or Google Play (enter your address in the app)
  • Look up an address in the online address search tool above
  • View your online Recycling Guide on this webpage
  • Contact your recycling collector:

Waste Control Services
Phone: 778-589-3223
Email: recyclebcwvan@wastecontrolservices.com

You can contact Recycle BC’s collection contractor for missed pick-ups, replacement boxes or bags or schedule questions.

Waste Control Services
Phone: 778-589-3223
Email: recyclebcwvan@wastecontrolservices.com

You can also contact Recycle BC at info@recyclebc.ca or 778-588-9504.

Multi-family Recycling FAQs

Starting July 1, 2020, Recycle BC directly manages residential recycling collection in the District of West Vancouver. Recycle BC’s selected contractor for these services is Waste Control Services .

  • Weekly recycling collection will continue.
  • Recycling set out guidelines will remain the same.
  • This will not impact garbage or organics collection.

Buildings may be affected by the following service adjustments:

  • Collection days may change for some multi-family properties. If your building pulls its own carts to the service location on collection day, this must be done according to the new schedule.
  • If your location requires a cart pullout service of greater than 30 metres by the recycling contractor, this is considered an extra service with applicable charges. Additional details will be provided in the coming months about this service.

The District and Recycle BC have notified buildings where these adjustments apply.

Collection days may have changed for some multi-family properties. If your building pulls its own carts to the service location on collection day, this must be done according to the new schedule.

No. These changes do not impact your garbage and green bin collection service.

No action is required on your part to continue receiving service at this time. Your building has been transitioned automatically to service by Recycle BC. If your building requires a key, fob or security code to access recycling carts, the District of West Vancouver transferred possession of the key, fob or security code directly to Recycle BC and their contractor, Waste Control Services.

You are strongly encouraged to provide your building’s contact information directly to Recycle BC so we can work with you on details related to servicing your building. This is particularly important if your location is likely to require a pull out service greater than 30 meters, as outlined above.

To provide contact information to Recycle BC, please complete the online contact form here.

You are strongly encouraged to provide your building’s contact information directly to Recycle BC so we can work with you on details related to servicing your building. This will ensure we can communicate directly with you about any changes that may impact your recycling collection service, including changes to the collection schedule, or if there are any issues servicing your location. If Recycle BC is not able to efficiently communicate with you, this may delay the timely resolution of any service issues.

This is particularly important if your location is likely to require a pull out service of your recycling carts greater than 30 meters, as this is considered an extra service with applicable charges. This service will not continue after July 1, 2020, if appropriate arrangements have not been made. To ensure Recycle BC and Waste Control Services can contact you about this, we will require contact information.

The appropriate contact(s) may be a property management company, a building superintendent or custodian, an appointed resident that oversees building services, a building strata, or a combination of different types of contacts.

To provide contact information to Recycle BC, please complete the online contact form here.

Yes. However, please note that if you choose a recycling services provider other than Recycle BC’s contractor, Waste Control Services, you will be opting out of the Recycle BC program and Recycle BC will not off-set recycling collection costs for your residential building.

You will be responsible for negotiating rates and contract terms directly with any new service provider(s). Your new service provider will also need to provide new recycling carts for your building, for which there may be a fee. A different service provider may also use a different sorting system and collect different materials. It is your responsibility to talk to your hauler about what materials are collected to ensure their services meet your recycling needs.

You will need to notify the District of West Vancouver. You will be asked to confirm your intention to opt out of the Recycle BC program, provide the name of your selected contractor and your contract start date. Following that start date, the District of West Vancouver and Recycle BC will no longer be responsible for providing your collection service.

Under Recycle BC’s contract with Waste Control Services, base level recycling collection services (i.e. weekly collection) will continue at no charge to you after the transition.

Charges may still apply if you wish to receive services over and above weekly recycling service. Examples of extra services include:

  • Pull-out service of recycling carts; if the distance is more than 30 metres
  • Collection service more than once a week; and
  • Additional or replacement carts.

You are strongly encouraged to provide your building’s contact information directly to Recycle BC so we can work with you directly on these details, as applicable. See above for further information.

The District of West Vancouver joined the Recycle BC program in May 2014, and, like many communities in the province, was receiving a financial incentive from Recycle BC to manage residential recycling collection. It did this by hiring a contractor to collect the recycling, and Municipal staff oversaw and managed the contract.  Residential recycling is funded by Recycle BC member companies that supply packaging and paper into the BC market, shifting costs away from taxpayers.

You can contact Recycle BC’s collection contractor for missed pick-ups, replacement boxes or bags or schedule questions.

Waste Control Services
Phone: 778-589-3223
Email: recyclebcwvan@wastecontrolservices.com

You can also contact Recycle BC at info@recyclebc.ca or 778-588-9504.